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Privacy Policy

Who We Are

NooQ is headquartered in Switzerland. We are committed to protecting your privacy and handling your data transparently and lawfully.

What Information We Collect

We may collect the following types of personal information:

  • Name, email address, and contact details

  • Shipping and billing addresses

  • Payment and transaction data (handled securely through third-party processors)

  • Account preferences (if you choose to register)

  • Site usage information (via cookies and analytics tools)

We only collect what’s necessary to fulfill your orders and improve your experience.

How We Use Your Data

Your personal data helps us:

  • Process and deliver your orders

  • Communicate with you about your purchases or promotions

  • Personalize your user experience

  • Improve our website and product offerings

  • Comply with legal obligations

We do not sell your personal information to third parties.

Cookies and Tracking

We use cookies to understand how users interact with our site, improve functionality, and tailor content. You can adjust your cookie preferences through your browser settings.

Data Sharing

We only share your data with trusted service providers, such as:

  • Payment processors

  • Logistics and delivery companies

  • IT and analytics service providers

All partners comply with data protection laws and contractual safeguards.

International Data Transfers

As a global company, your data may be processed outside Switzerland. We ensure such transfers comply with legal standards, such as the EU’s General Data Protection Regulation (GDPR).

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict data processing

  • Withdraw consent at any time

  • File a complaint with a data protection authority

To exercise your rights, contact us at info@nooq-nutrition.com.

Data Retention

We retain your data only as long as necessary to provide services and fulfill legal obligations. When no longer needed, your data is securely deleted or anonymized.

Security

We use industry-standard security measures to protect your data from loss, misuse, or unauthorized access.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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